If there is one question that I identify with, it is the question…

As a little kid, my curious mind would lead me to ask questions like “Why is the sky blue?” and “Why do I have to go to bed?” Even though I have a lot more answers now and can stay up a lot later, I still find myself asking questions, albeit they are slightly different from those when I was three years old. As a UX Researcher, I try to identify the real motivations behind a user’s actions. How do I do this? Observation and attentive listening.

A good UX Researcher / Service Designer has at least two characteristics.

They are 1) good communicators and 2) share a bond with cultures different from their own.

With a bachelor’s degree in public relations and experience working with tech giants like Adobe, Google, and Dell Boomi, I have learned how to communicate complex concepts with clarity. In the world of UX, this ability helps me as I conduct a usability test, run co-creation workshops, and present results to company stakeholders. In junior high, I started studying Spanish and am grateful for how fast I have been able to master it. My love for this language has motivated me to get a Master’s degree in Interaction Design (Elisava), teach at numerous universities and boot camps in Barcelona, lead workshops in South America, and much more. As designers, we need to know our users. I have a strong understanding of the Latino/Iberian culture and in my research work will continue to dive face first and immerse myself in other cultures as much as I can.

QUESTIONS I’VE RECENTLY ASKED USERS:

Do you feel like your bank adequately serves your needs? Why or why not?

Do you feel like your bank adequately serves your needs? Why or why not?

What has been the hardest part of living in a foreign country?

Do you feel like your bank adequately serves your needs? Why or why not?

Do you feel like your bank adequately serves your needs? Why or why not?

What has been the hardest part of living in a foreign country?

I am always open to discussing new projects.
If you want to work together, or simply want recommendations for the best tapas in BCN...